Overview Questions


  • Name of Search
  • Contact Address555 12th Street, Ste 500, Oakland, CA 94607
  • Phone Number510.985.7400
  • Contact
  • Year Founded1996
  • Company Website
  • Subsidiary Search,,,,,,,


Financial Status

  • Public or Private?Public - IAC Search and Media
  • Primary Investors?NASDAQ - IACI

Traffic Questions

  • Source(s) of advertiser traffic
  • For the sources listed above, what are the respective program names?Downloadable Applications: Ask Jeeves Toolbar, Ask Jeeves Desktop Search (Beta), Blogs: Bloglines
  • Can you choose your source of traffic (i.e. content, popups, search box)?Yes
  • Can you buy single distributions (i.e. only content from certain sites)?Yes
  • Is the content on the results page(s) backfilled by another search engine(s)?Yes
  • If so who?Google
  • Where do you geographically focus?
  • Key brands/Primary Traffic PartnersAsk Jeeves Sponsored Listing, Branded Response
  • How many "searches" / month?
  • How many clicks to advertisers per month?
  • Any Industry specialization?

Validation of Clicks

  • Do you protect against invalid clicks?Yes
  • How do you determine if a click is invalid?Ask Jeeves uses proprietary software to track and evaluate the validity of each click. Each search, impression and click in the Ask Jeeves system is recorded to a log file. The log files are run through a purification process to produce revenue numbers.
  • What is your refund policy if clicks are determined to be invalid?
  • Is this an automatic process, or is it client initiated?

Advertiser Economics

  • How does the Advertiser pay?
  • How is pricing determined?

Contractual Obligations

  • Is there a minimum monthly spend?Yes
  • If so, what is the minimum spend?15
  • Is there a Setup Fee?No
  • If so, what is the fee?
  • What Payment Methods are accepted?
  • If you accept credit card as payment, is Automatic Billing Required?Yes
  • Is there a minimum time commitment?No
  • If so, what is it?
  • When can the service be terminated?24 hours
  • How is the service terminated?

Ease of Use

  • Do you have a web-based interface?Yes
  • If so, what can I do with it?
  • Do you provide tracking?
  • If so, what kind?
  • If you provide tracking, how many unique conversions can you track?
  • If you provide tracking, can you track CPA or ROAS? If so which one?
  • Do you have an API feed?Yes. Still in beta
  • If so, what are the requirements to get the API?
  • Is there a cost for the API?

Budget Management

  • If you provide budget management, can you track spend on a daily basis?Yes
  • If so, can you set daily budget caps?Yes
  • If so, are these daily caps hard caps or soft limits?Soft limits
  • Can you spread your daily budget over 24 hours, or does the system pause the account once the daily budget is hit?The system pauses once the budget is hit
  • How can advertisers pause their campaign?

Editorial Guidelines

  • What are your editorial (words used) guidelines for headlines?Number + text
  • What are your editorial (words used) guidelines for descriptions?Number + text
  • What are your editorial (words used) guidelines for display URL's?Number + text
  • What are your editorial (words used) guidelines for destination URL's?Number + text

Customer Service and Account Management

  • Do you provide Customer Service?Yes
  • Do you provide Account Mangement?Yes
  • If so, are there different levels of service?Yes
  • If you provide Account Management is it pooled or dedicated?Dedicated
  • What kind of service does your Account Management team provide?
  • When is Account Management available?
  • When is Customer Service available?
  • How can customer service be reached?
  • Do you have standard presentations available for distribution to potential advertisers?Yes
  • If so, how can one obtain a presentation?

Affiliate Programs

  • Do you offer an affiliate program?No
  • If so, is your affiliate program for traffic or new advertisers?
  • For traffic, do you pay a percentage of revenue, a one time fee, or a flat fee?
  • If so, what is the amount?
  • For new advertisers, do you pay a percentage of revenue, a one time fee, or a flat fee?
  • If so, what is the amount?
  • Do you have an affiliate link?

General Description

  • In under 75 words, please provide a brief description of your search engine:Ask Jeeves provides users with a search experience that goes beyond the traditional 10 blue links of other search environments. In addition to delivering on the essential promise of fast, relevant and easy search, Ask Jeeves has created a unique and innov